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24/7 Salesforce Help Desk

Powered by the Top 1% of Salesforce Experts globally.
Salesforce product
I need help with...
Type of support
Select type of support
When
Select timeline
OR Match me with an expert
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Balo's Salesforce experts demo image 1

Don't wait days or weeks to get hands-on Salesforce support

Get hands-on support from a pool of vetted Salesforce Experts and only pay for the time you use (by the minute).
Search
Simply select what you need help with and we’ll match you with a list of available top Experts you can book.
Expert Profiles
View profiles of Experts that match the product expertise, skills, within the timeframe you need.
Book a Call
Once you’ve chosen your preferred Expert, simply book in a time using their calendar.
24/7 Hands-on Support
Join a video call with the Expert and get hands-on consultation for all your Salesforce support needs.
Pay Per Minute
After the first 15 mins, you only pay for the time you use (per minute!) with the Expert.
Case Management
Manage your case and continue conversations with your Expert. Book a call again any time!

Expert vetting process

The one place you can trust to find the Top 1% of Salesforce Experts globally. Our rigorous vetting process plus ongoing monitoring of User reviews ensures our Experts provide the highest quality consultation.
If you believe you are at the top of your field, you can APPLY NOW whether you are on Customer-side, Partner-side, or Freelancing.
Balo's vetting process for Salesforce experts

Every Salesforce Customer to have access to the Top 1% Experts any time

Balo was founded with one mission. To unlock the full potential of Salesforce for companies by providing the most cost efficient way to get the highest quality support within the timeframe you need.
Balo is a platform, powered by a curated list of Experts that have deep product & industry expertise and unmatched experience in technical capability, architecture & integrations, strategy & best practices, and training capability.

Over 150,000 companies globally use Salesforce to power their business and 74% are reported to be small businesses who are the most in need of affordable and timely hands-on Salesforce expertise without impacting the quality of work.

Only pay for the time you use

No lock-in contracts. Load credits and Pay-As-You-Go.
Load Credits
Select a package and load credits into your account. Starting from $300.
Share Credits
Invite your team members to your account and share credits across team.
Pay-As-You-Go
Use credits when you have calls with Experts and only pay for minutes used.

Frequently asked questions

Find answers to commonly asked questions from our users.
Is it free to sign up?
How do you ensure the quality of Experts (i.e Top 1%)?
Will the Expert be committed to my business’s NDA?
How do I load credits into my account?
Can credits be shared with other team members?
How do I pay Experts for their time?
Do credits ever expire?
What if I chose the wrong Expert?
Still have questions?
Can’t find the answer you’re looking for? Please chat to our friendly team.
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