Top expert in
Service Cloud
Salesforce Platform
Sales Cloud
Calls completed
NA
Hours
NA
Languages spoken
🇬🇧 English
Industry expertise
Financial Services
Healthcare & Life Sciences
Media & Entertainment
Technology
Travel & Hospitality
Salesforce Certifications
Expert has 6 certifications.
Salesforce Technical Project Manager | Solution Architect | 6x Certified | CSPO
Salesforce-certified professional with over 15 years of experience delivering end-to-end CRM solutions across industries like finance, healthcare, gaming, and high-tech. Specializing in Agile delivery, stakeholder alignment, and scalable solution architecture, I excel in leading cross-functional teams to drive project success.
Key Expertise:
- Salesforce Clouds: Service, Experience, Field Service
- Project Management: Agile methodologies, sprint planning, risk mitigation
- Solution Architecture: Designing scalable and secure Salesforce solutions
- Team Leadership: Managing global teams across US, UK, EU, and APAC
- Process Optimization: Enhancing workflows and system efficiency
Key Expertise:
- Salesforce Clouds: Service, Experience, Field Service
- Project Management: Agile methodologies, sprint planning, risk mitigation
- Solution Architecture: Designing scalable and secure Salesforce solutions
- Team Leadership: Managing global teams across US, UK, EU, and APAC
- Process Optimization: Enhancing workflows and system efficiency
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Work history
Delivery Director
PERFICIENT, INC
Dec 2018 - Feb 2024 - 5 yrs 2 mos
Directed a team of 10 senior delivery resources, ensuring coordinated efforts among solution architects, business analysts, UI/UX designers, developers, and project managers across...
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Practice Manager
PERFICIENT, INC
Sep 2017 - Dec 2018 - 1 yrs 3 mos
Led the operational management of Salesforce practice teams, ensuring optimal resource utilization and alignment with business goals. Supported business development efforts by coll...
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Senior Solutions Architect
PERFICIENT, INC
Dec 2015 - Oct 2017 - 1 yrs 10 mos
Designed and implemented complex Salesforce solutions, delivering high-impact business outcomes for clients in high tech, healthcare, entertainment, and finance. Provided end-to-en...
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