Top expert in
Sales Cloud
Communications Cloud
Consumer Goods Cloud
Field Service
Digital Engagement
Service Cloud
Voice
Experience Cloud
Order Management
Energy & Utilities Cloud
Slack
Health Cloud
Manufacturing Cloud
Education Cloud
Calls completed
NA
Hours
NA
Languages spoken
🇬🇧 English
🇩🇪 German
🇵🇹 Portuguese
Industry expertise
Automotive
Consumer Goods
Energy & Utilities
Healthcare & Life Sciences
Manufacturing
Technology
Salesforce Certifications
Expert has 4 certifications.
Field Service Perfected | AI Integrated | ROI Boosted
Erik is the founder and CEO of Cold Sun Enterprise and the Field Service Advisory Board. Both leading
providers of Field Service Advisory and Implementation Services.
With over a decade of experience in leading complex technology transformations, Erik has excelled in Solution Architecture and Strategic Leadership roles, particularly within the Utility, Manufacturing, and Telecommunications sectors.
Erik holds a bachelor's degree in Business Information Technology and possesses multiple certifications in Salesforce and Scaled Agile methodologies. His expertise extends to specialized Salesforce solutions, including Sales Cloud, Service Cloud, Experience Cloud, Salesforce Field Service, SVMX Asset360, SVMX Core from ServiceMax and Field Service from Zinier
As a visionary leader, Erik is dedicated to driving Cold Sun Enterprise’s success by building out revenue opportunities, delivering on key performance indicators, and expanding client offerings.
With over a decade of experience in leading complex technology transformations, Erik has excelled in Solution Architecture and Strategic Leadership roles, particularly within the Utility, Manufacturing, and Telecommunications sectors.
Erik holds a bachelor's degree in Business Information Technology and possesses multiple certifications in Salesforce and Scaled Agile methodologies. His expertise extends to specialized Salesforce solutions, including Sales Cloud, Service Cloud, Experience Cloud, Salesforce Field Service, SVMX Asset360, SVMX Core from ServiceMax and Field Service from Zinier
As a visionary leader, Erik is dedicated to driving Cold Sun Enterprise’s success by building out revenue opportunities, delivering on key performance indicators, and expanding client offerings.
Work history
Field Service Freelance Sr Solution Architect / Founder
Cold Sun Enterprise
Feb 2023 - Present - 2 yrs 2 mos
Erik delivered Salesforce advisory and implementation services, specializing in Sales Cloud,
Service Cloud, and Field Service, to optimize client operations. He successfully integr...
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Field Service Freelance Sr Solution Architect
Phoenix Consulting
Feb 2023 - Present - 2 yrs 2 mos
While at Phoenix Consulting, Erik provided Salesforce advisory and implementation services,
focusing on optimizing operations through Sales Cloud, Service Cloud, and Field Service....
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PRINCIPAL CONSULTANT / SR SOLUTION ARCHITECT
Uptima
Apr 2021 - Feb 2024 - 2 yrs 10 mos
Erik has led the design and implementation of Salesforce solutions, specializing in Service,
Field Service, Sales, and Experience Cloud. With a focus on scalability and optimizatio...
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