Top expert in
Slack
Calls completed
NA
Hours
NA
Languages spoken
🇬🇧 English
🇵🇠Filipino
Industry expertise
Professional Services
Technology
Salesforce Certifications
Expert has 2 certifications.
Guiding Teams on Slack Governance, Workflows, Integrations, and Implementation
I’m a Slack Developer and Implementation Engineer at Bryd, helping businesses get the most out of Slack, from workspace governance and Grid migrations to building smart workflows and custom integrations.
My background spans technical support, customer service, and consulting, giving me a solid foundation in both people and platform. I bring a hands-on, thoughtful approach to every project.
I've worked with clients across time zones, including the US and UK, and I'm always up for solving messy problems with clean Slack solutions. I also enjoy automating the boring stuff, mapping out admin policies, and seeing teams light up when things just click.
My background spans technical support, customer service, and consulting, giving me a solid foundation in both people and platform. I bring a hands-on, thoughtful approach to every project.
I've worked with clients across time zones, including the US and UK, and I'm always up for solving messy problems with clean Slack solutions. I also enjoy automating the boring stuff, mapping out admin policies, and seeing teams light up when things just click.
Work history
Slack Developer
Bryd
May 2024 - Present - 1 yrs
Led and supported Slack projects including Enterprise Grid migrations, admin enablement, workspace assessments, and integrations. Helped clients set up workspaces, configure SSO, a...
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Technical Support Engineer
Zapier
May 2023 - Apr 2024 - 11 mos
Provided async technical support via email and chat, helping users troubleshoot Zaps, APIs, and automation issues. Resolved errors with webhooks, data formatting, and multi-step lo...
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Customer Service Representative
Affirm
Aug 2021 - Sep 2022 - 1 yrs 1 mos
Assisted US and UK customers with billing, loan applications, disputes, and account issues via email, chat, and phone. Explained financing terms, payment schedules, and eligibility...
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