Certified Salesforce Admin & App Builder skilled in support and troubleshooting.
Certified Salesforce Administrator, Platform App Builder, and AI Associate with a strong background in business analysis, Salesforce implementation, and data migration. Skilled in maintaining Salesforce data integrity, managing user security, updating/creating page layouts, process automation, troubleshooting Salesforce errors, creating formulas/validation rules, system optimization, and reports/dashboard creation. Holds multiple Salesforce Super Badges and Trailhead Ranger recognitions. Bilingual in English and Portuguese, with future certification goals in Sales Cloud and Data Cloud Consulting.