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Calls completed
NA
Hours
NA
Languages spoken
🇬🇧 English
🇫🇷 French
Industry expertise
Automotive
Communications
Consumer Goods
Education
Energy & Utilities
Engineering
Financial Services
Healthcare & Life Sciences
Manufacturing
Media & Entertainment
Non-profit
Professional Services
Public Sector & Government
Real Estate & Construction
Retail
Technology
Travel & Hospitality
Salesforce Certifications
Expert has 17 certifications.
Salesforce Expert | Technical Lead | Architect
I am a 17X+ certified Salesforce Architect/ Developer/ Consultant/ Admin.
Carrying with me over 14 years of experience, my passion is architecting and implementing CRM solutions on Salesforce platform that are scalable, easy to adapt, intuitive and follow best industry practices. I have extensive experience implementing Sales, Service, Marketing, B2C Commerce and CX solutions of all sizes and complexities spanning across several industry domains (Life Sciences, Retail, Non Profit, Manufacturing, Real Estate, FSL, Finance, Investment, Health, Hospitality etc.)
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Work history
Salesforce Technical Lead / Architect
Freelancer
Jan 2020 - Present - 5 yrs 6 mos
• Led a team of developers, overseeing peer reviews and ensuring successful deliverables.
• Implemented features for Olympic Games Paris 2024, supporting press, partners, and event...
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Salesforce Technical Lead
eBay
Feb 2017 - Jan 2020 - 2 yrs 11 mos
• Designed and implemented a customized case management solution using Salesforce Service Cloud.
• Developed custom workflows and automated email notifications to improve response ...
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Salesforce Consultant
Deloitte
Sep 2013 - Jan 2017 - 3 yrs 4 mos
Designed and implemented a sales process for Veolia, improving contract renewals and amendments.
• Designed and implemented a comprehensive sales process from deal to contract, lev...
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