Top expert in
Service Cloud
Field Service
Experience Cloud
Salesforce Platform
CRM Analytics
Digital Engagement
Calls completed
NA
Hours
NA
Languages spoken
🇬🇧 English
🇫🇷 French
Industry expertise
Consumer Goods
Retail
Transportation
Travel & Hospitality
Helping you resolving your Salesforce technical issues
With over 8 years of experience as a Salesforce Partner, I have been on many project and have developped the art of finding a Salesforce bug. I have worked with different companies on Service Cloud, building rich data model an automations (mainly flows). I will be happy to help you if nous need an external eye on your configuration.
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Work history
Project manager/Salesforce consultant
Les Mousquetaires
Jan 2024 - Feb 2025 - 1 yrs 1 mos
Leading the project from the IT part with a second project manager from the end user part.
Configure Salesforce
Configure the data stream
Train all the users
Deploy in production
Configure the data stream
Train all the users
Deploy in production
Salesforce Consultant
LVMH
Jul 2022 - Sep 2023 - 1 yrs 2 mos
Helping the team to make the Salesforce conception based on the users needs.
Doing all the configuration in Salesforce
Demonstration and deployment in production
Demonstration and deployment in production
Project Manager/Conceptor
Air Corsica
Dec 2022 - Sep 2023 - 9 mos
Leading the project
Salesforce conception and configuration (Service cloud, flows, app builder...)
Following the project dates and objectives
Following the project dates and objectives
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