Top expert in
Data Cloud
Digital Engagement
Field Service
Agentforce
Sales Cloud
Service Cloud
Experience Cloud
Engagement
Voice
CRM Analytics
MuleSoft
Calls completed
NA
Hours
NA
Languages spoken
🇫🇷 French
🇬🇧 English
Industry expertise
Consumer Goods
Retail
Transportation
Travel & Hospitality
Salesforce Architect / 16x Certified
More than 10 years of experience in IT and CRM. Specialized in Salesforce for several years with 16 certifications. Data and integration specialist and expert in audits and multi-instance management (LesMousquetaires, LVMH, etc.) Available for technical expertise, architect.
Expert on Service Cloud, Sales Cloud, Marketing Cloud, Voice (Amazon Connect & BYOT)
Expert on Service Cloud, Sales Cloud, Marketing Cloud, Voice (Amazon Connect & BYOT)
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