Top expert in
Agentforce
Sales Cloud
Service Cloud
Calls completed
NA
Hours
NA
Languages spoken
🇬🇧 English
🇫🇷 French
Industry expertise
Financial Services
Retail
Transportation
Salesforce Certifications
Expert has 2 certifications.
Salesforce & AI Expert | AgentForce Taskforce Lead | CRM Innovation | Strategy Consulting
Need to maximize your Salesforce investment? My 12+ years in CRM transformation can help.
I lead AgentForce implementations that deliver real business impact. Looking for faster sales cycles, improved customer satisfaction, or operational efficiency? That's exactly what my clients achieve.
Your team deserves AI that works for them, not against them. Having deployed AgentForce across retail, financial services, and shipping leaders, I've developed frameworks that ensure your AI investment pays off from day one.
Are your competitors already leveraging AI-powered CRM? Don't fall behind. My field-tested approach has helped organizations increase conversion rates by 30% and reduce service costs while improving CSAT.
Ready to transform your customer experience with AgentForce? Let's connect.
I lead AgentForce implementations that deliver real business impact. Looking for faster sales cycles, improved customer satisfaction, or operational efficiency? That's exactly what my clients achieve.
Your team deserves AI that works for them, not against them. Having deployed AgentForce across retail, financial services, and shipping leaders, I've developed frameworks that ensure your AI investment pays off from day one.
Are your competitors already leveraging AI-powered CRM? Don't fall behind. My field-tested approach has helped organizations increase conversion rates by 30% and reduce service costs while improving CSAT.
Ready to transform your customer experience with AgentForce? Let's connect.
Work history
Agentforce Taskforce Lead
Capgemini
Sep 2024 - Present - 7 mos
● Partnered with Salesforce AEs and SEs to pitch tailored solutions, qualify high-value leads, and drive new business opportunities across 12 accounts.
● Currently lead five Agentf...
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CRM Consulting Lead
Capgemini Invent
Dec 2019 - Present - 5 yrs 4 mos
● Drove €3.5M in consulting and integration sales in 2024, managing the Salesforce sales funnel from lead generation to deal closure and securing high-value CRM and AI contracts a...
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