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🇬🇧 English
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Salesforce Certifications
Expert has 5 certifications.
Salesforce & Marketing Cloud Solutions | Automation & Integration Expert
With a decade of experience in Salesforce, I specialise in integrations, automation, and optimisation across Sales Cloud, Service Cloud, Experience Cloud & Marketing Cloud, and Account Engagement (Pardot). I help businesses streamline workflows, enhance customer engagement, and maximise their Salesforce investment. As a former Principal Solutions Engineer and Director of Delivery, I’ve led end-to-end Salesforce implementations, ensuring scalable and efficient solutions. Passionate about bridging gaps between technology and business needs, I deliver tailored strategies that drive growth and efficiency.
Work history
Head of Automation, Personalisation & Data
Gallery Group
Sep 2024 - Present - 6 mos
Spearheading an enterprise-wide technology refresh by integrating Salesforce Marketing Cloud, redeveloping the Experience Cloud environments, and establishing advanced data archite...
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Salesforce Solutions Engineer
Salesforce
Apr 2020 - Sep 2024 - 4 yrs 5 mos
Throughout multiple roles—from Senior Solutions Engineer to Lead and ultimately Principal Solutions Engineer—I directed the strategic vision and technical roadmap for Salesforce Ma...
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Marketing and IT Manager
Bunda Fine Jewels
Apr 2019 - Apr 2020 - 1 yrs
Led a comprehensive digital transformation for a 50-year-old iconic fine jewelry brand, renowned for exquisite design and craftsmanship. Oversaw all technology systems—migrating fr...
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