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🇬🇧 English
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Education
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Expert has 10 certifications.
Salesforce Solution Architect | Digital Strategy & Delivery Leader | Multi-Cloud Expert | Trusted Ad
William (Will) Nourse is a seasoned technology leader with over 25 years in IT services and more than 15 years of Salesforce expertise. He specializes in solution architecture, platform strategy, and delivering digital transformation initiatives that align technology with mission-driven impact and operational efficiency.
His industry experience spans Nonprofit, Higher Education, Energy, and Heavy Industry, with deep expertise across Salesforce Core Clouds (Sales, Service, Experience, Platform, Marketing Cloud Account Engagement), Agentforce, Data Cloud, and automation strategy. His specialties include enterprise architecture, stakeholder engagement, storytelling, presales solutioning, and thought leadership in complex multi-cloud environments
His industry experience spans Nonprofit, Higher Education, Energy, and Heavy Industry, with deep expertise across Salesforce Core Clouds (Sales, Service, Experience, Platform, Marketing Cloud Account Engagement), Agentforce, Data Cloud, and automation strategy. His specialties include enterprise architecture, stakeholder engagement, storytelling, presales solutioning, and thought leadership in complex multi-cloud environments
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Work history
VP of Delivery
Endiem LLC
Jan 2020 - Mar 2025 - 5 yrs 2 mos
Led and grew a high-performance global team (10 onshore, 40 offshore) to scope, plan and deliver enterprise-level Salesforce solutions.
Transformed delivery operations through stan...
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VP of Operations
Cloud for Good
Jun 2013 - Jan 2020 - 6 yrs 7 mos
Drove digital innovation, leading the development of client solution accelerators that increased implementation speed and adoption rates for Salesforce clients.
Optimized internal ...
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CIO
Citizen Schools
Jan 2008 - Jun 2013 - 5 yrs 5 mos
Responsible for entire technology portfolio. Self-implemented Salesforce for volunteer management, program management, fundraising
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