Top expert in
Service Cloud
Sales Cloud
Calls completed
NA
Hours
NA
Languages spoken
🇬🇧 English
Industry expertise
Agriculture & Mining
Education
Financial Services
Healthcare & Life Sciences
Manufacturing
Professional Services
Technology
Salesforce Certifications
Expert has 13 certifications.
Helping Small Businesses Grow | Laser-Focused on Salesforce Sales & Service Cloud
My Nickname: Jade of all Trades
My Strength: Skills in Spades
My Mindset: To achieve what you've never had, you must do what you've never done.
My diverse *background* allows me to approach challenges holistically.
My diverse *experiences* allow me to drive innovation from different perspectives.
Multiple technologies:
Salesforce | Microsoft Suite | Google Suite | Agile/Scrum | Asana | Trello | Jira/Confluence | Notion | Miro | Lucid | Canva | Figma
Multiple roles:
Consulting | Project Manager | Product Owner | Architect | Business Analyst | Data Analyst | Administrator | Customer service | Quality Assurance | Training and Enablement | User Experience and Adoption
Multiple verticals:
IT | Tech | Healthcare | Life Sciences | Higher Ed | Financial Services | Manufacturing | Agronomy
Multiple playbooks:
Quote-to-Cash | Prospect to Customer | Issue to Resolution | Onboarding to Adoption
My Mindset: To achieve what you've never had, you must do what you've never done.
My diverse *background* allows me to approach challenges holistically.
My diverse *experiences* allow me to drive innovation from different perspectives.
Multiple technologies:
Salesforce | Microsoft Suite | Google Suite | Agile/Scrum | Asana | Trello | Jira/Confluence | Notion | Miro | Lucid | Canva | Figma
Multiple roles:
Consulting | Project Manager | Product Owner | Architect | Business Analyst | Data Analyst | Administrator | Customer service | Quality Assurance | Training and Enablement | User Experience and Adoption
Multiple verticals:
IT | Tech | Healthcare | Life Sciences | Higher Ed | Financial Services | Manufacturing | Agronomy
Multiple playbooks:
Quote-to-Cash | Prospect to Customer | Issue to Resolution | Onboarding to Adoption
Work history
SoloPreneur
Double Loop Training, LLC
Jun 2024 - Present - 1 yrs
Double Loop is a veteran, woman, and minority-owned Salesforce Partner specializing in Sales Cloud, Service Cloud, and Slack for small businesses.
As a seamless extension of your...
As a seamless extension of your...
View more
Principal Business Systems Analyst (HCM)
UKG
Oct 2023 - Jul 2024 - 9 mos
Led cross-functional IT projects to align business needs with streamlined processes that boost efficiency and support strategic goals.
Lead Demo Architect / Product Owner (Manufacturing Industries) @ Salesforce
Salesforce
Oct 2021 - Oct 2023 - 2 yrs
Responsible for creating, delivering, and maintaining the Manufacturing Industry demo org, scalable assets, and compelling storytelling use cases at Salesforce.
Through six annual...
Through six annual...
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